Brick
Tongo Medium
SKU: SKU-20260618162300-5793
Tongo Medium
Handcrafted

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₹4,900.00

The Tongo Medium offers a deeper and more immersive take on the rhythmic character that defines the Tongo family. Handcrafted in Mumbai from wood, metal, and reclaimed materials, it features 9 hand-shaped steel tines arranged in an A pentatonic scale, producing a warm, punchy voice with greater resonance and sustain than the Mini. Its larger body allows rhythms to breathe and develop naturally, while the handcrafted African-style buzzers add the textured shimmer that gives the instrument its unmistakable personality. Responsive enough for spontaneous playing yet rich enough to reward careful listening, the Tongo Medium feels equally at home around a campfire, in a drum circle, or during quiet moments of personal exploration. Like every Zenzula, it can also be re-tuned, allowing players to explore alternative scales and discover new musical possibilities as their journey unfolds.

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🌿

Crafted from reclaimed wood and carefully selected natural materials.

🪚

Every instrument is individually made by hand.

🎼

Fully re-tunable to explore new scales and tunings.

  • Specification Information
  • Shipping
  • Return Policies
Tines

9
Tuning

Signature A Pentatonic(A-C-D-E-G-A-C-D-E)
Dimensions

20.30 cm Diameter × 7.0 cm Deep
Weight

350 g
Soundboard

Natural Wood Veneer
Resonator

Woven Hardwood
Tine Material

High-Carbon Spring Steel
Handmade In

Mumbai, India
Shipping Policy

Every Zenzula begins its journey in the Mumbai workshop of Roots Production, creator of the Zenzula range of handcrafted instruments. Whether travelling across the city or across continents, each instrument is carefully packed and prepared to ensure it arrives safely at its new home.

Where We Ship

We ship worldwide and regularly send instruments to customers across Europe, North America, South America, Australia, Africa, Asia, and beyond. If your country appears during checkout, we can ship to you.

Processing Times

Standard Instruments
Ready-made instruments are usually dispatched within 2 business days of receiving your order.

Custom & Personalised Instruments
Because custom work is completed by hand, additional preparation time may be required.

  • Custom artwork: Please allow up to 2 additional business days.
  • Fully bespoke instruments: Please allow up to 3 additional business days.
  • Name engravings and simple personalisation generally do not add additional production time.

If we expect any significant delay, we will contact you directly.

Shipping Charges

We currently offer free shipping on all orders.

Shipping Partners

Depending on the destination, priority, and service availability, we may use:

  • India Post
  • DTDC
  • Delhivery
  • Blue Dart
  • DHL
  • FedEx
  • UPS
  • Other trusted courier partners

The shipping provider is selected based on what is most suitable for your location.

Tracking

Tracking information will be provided whenever available. Once your order has been dispatched, you will receive the relevant tracking details so that you can follow its journey.

International Orders

Customers ordering from outside India may be required to pay import duties, customs charges, VAT, local taxes, or other fees imposed by their country. These charges are determined by the destination country and remain the responsibility of the customer. They are not included in the purchase price or shipping cost unless explicitly stated otherwise.

Lost Shipments

In the unlikely event that a shipment is lost in transit, please contact us. We will work closely with the courier to investigate the issue and, where appropriate, arrange a replacement or refund.

Damaged Deliveries

If your instrument arrives damaged, please contact us as soon as possible and include photographs of both the packaging and the instrument. Depending on the circumstances, you may choose between a replacement or a refund.

Questions

If you have any questions regarding shipping, delivery, or tracking, please contact us by email or WhatsApp and we will be happy to help. Every instrument is packed with the same care that goes into making it, and we want it to arrive ready to be enjoyed for years to come. This Shipping Policy applies to purchases made through the Zenzula website, operated by Roots Production.

© Zenzula. A brand of Roots Production.

Return, Refund & Replacement Policy

At Zenzula, we want you to genuinely connect with your instrument. Zenzula instruments are handcrafted by Roots Production, and we believe purchasing a handmade instrument should feel enjoyable, inspiring, and risk-free. If for any reason you feel that your Zenzula is not the right fit, you may return it within 15 days of delivery for a full refund. No explanations are required.

15-Day No-Questions-Asked Returns
You may return any standard Zenzula instrument within 15 days of receiving it. To arrange a return, simply contact us by email or WhatsApp with your order details and we will guide you through the process. Once the returned instrument has been received, a full refund of the purchase price will be issued to the original payment method used for the purchase.

Return Shipping
Customers are responsible for return shipping costs unless the instrument arrives damaged, defective, or different from the item ordered. If you are unsure about return arrangements, please contact us and we will be happy to assist.

Custom & Personalised Instruments
Many Zenzulas are created as personalised or bespoke instruments. Custom artwork, engraved instruments, personalised messages, and other specially commissioned creations are produced specifically for individual customers and may not be eligible for return unless they arrive damaged, defective, or incorrect. If you are uncertain whether your order qualifies as a custom instrument, please contact us before placing your order.

Damaged, Defective or Incorrect Orders
In the unlikely event that your instrument arrives damaged, defective, or different from the item ordered, please contact us within 7 days of delivery. Where possible, we will arrange a replacement at no additional cost. If a replacement is not available, or if you prefer not to receive a replacement, a full refund will be provided. Please include photographs of both the packaging and the instrument when contacting us, as this helps us resolve the issue more quickly.

Refund Processing
Refunds are issued to the original payment method used for the purchase. Once the returned instrument has been received and inspected, please allow up to 10 business days for the refund to be processed. The time taken for funds to appear in your account may vary depending on your payment provider or financial institution.

Questions
If you have any questions regarding returns, refunds, replacements, or exchanges, please contact us by email or WhatsApp and we will be happy to help. We believe buying a handmade instrument should feel enjoyable and risk-free, and we will always do our best to make things right. This policy applies to purchases made through the Zenzula website and is administered by Roots Production.

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© Zenzula. A brand of Roots Production.

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Tongo Medium
Tongo Medium
₹4,900.00
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Tongo Medium
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